Last Updated: February 8, 2026
1. Secure Payment Processing
Zaevia uses standard security practices, including SSL (Secure Socket Layer) encryption, to help protect personal and payment information during checkout.
Payments are processed through third party payment providers that comply with PCI-DSS standards. Zaevia does not store or have access to full credit card numbers or CVV information.
2. Accepted Payment Methods
We accept major credit and debit cards, as well as supported digital payment options made available through our checkout.
Available payment methods may include American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, Visa, JCB, and UnionPay. Payment availability may vary depending on your device, location, or payment provider.
All transactions are processed in Canadian Dollars (CAD).
3. Payment Authorization & Charging
Timing of Charge: Payment is charged in full at the time an order is placed.
Order Processing: Orders are processed only after successful payment authorization.
Failed or Declined Payments: If a payment is declined or cannot be authorized, the order will not be processed until a valid payment method is provided.
4. Pricing, Taxes & Transparency
All prices displayed on our website are listed in Canadian Dollars (CAD).
The final amount shown at checkout may include:
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Product price
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Shipping costs (currently free for orders within Canada)
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Applicable sales taxes, calculated and displayed at checkout where required by law
The full order total is shown before payment is completed. There are no hidden fees, and no import duties apply to orders shipped within Canada.
In the event of a clear pricing or typographical error, we reserve the right to correct the error prior to order fulfillment in accordance with our Terms of Service.
5. Fraud Prevention & Order Review
Orders may occasionally be reviewed for security purposes. If additional verification is required, we may contact you using the email address provided at checkout.
Zaevia reserves the right to place orders on hold or cancel transactions if they cannot be verified or if fraudulent activity is suspected.
Questions regarding billing or payment terms may be directed to us using the contact information provided on our website.
Contact Information
Store Name: Zaevia
Email: info@zaevia.com
Business Hours: Monday to Friday (9 AM to 5 PM EST); Closed on Saturdays and Sundays
We aim to respond to all email inquiries within 1 to 2 business days during regular business hours.